Privacy policy

Last updated: February 5, 2025

At Homer Hub, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information. By using our website and services, you consent to the practices described in this Privacy Policy. We may update this Privacy Policy from time to time, and we encourage you to review it periodically.

1. Who We Are

The website address for Homer Hub is www.homerhub.com.au We are a company committed to providing the best products and services while maintaining the privacy and security of your personal data.

Company Information:

• Homer Hub Pty Ltd

• Unit 1/24-27 Crescent Street, Holroyd NSW 2142, Australia

• Email: sales@homerhub.com.au

2. What Information Do We Collect?

When you interact with our website, we collect personal information that may include:

• Personal Identifiers: Name, email address, phone number, billing and shipping addresses.

• Payment Information: Credit card or other payment details necessary for processing orders.

• Browser Information: IP address, browser type, and operating system for website analytics.

• Usage Information: Data on your interactions with our website, including the pages you visit, and the time spent on our site.

We also collect information on gift recipients when a purchase is made for someone else. This information is used only for order fulfillment and not for marketing purposes.

3. How We Use Your Information

We use the information we collect to:

• Process Transactions: To process your orders and payments efficiently.

• Provide Customer Service: To respond to inquiries, requests, or support issues.

• Enhance Your Experience: Personalize content, recommendations, and advertisements based on your preferences.

• Email Marketing: With your consent, we may send promotional emails about new products, special offers, or updates. You can opt out at any time.

• Legal and Compliance: To comply with legal obligations and enforce our Terms and Conditions.

4. Consent

By providing us with your personal information, you consent to its collection and use as described in this Privacy Policy. If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent explicitly.

If you decide to withdraw your consent for marketing communications, you can do so by unsubscribing through the email preferences or contacting us at [Insert Email].

5. How We Protect Your Information

We take reasonable precautions to protect your personal information. We use secure servers and encrypted payment processing methods to safeguard your sensitive data. Personal information is stored in secure systems with restricted access, and we implement industry best practices to prevent unauthorized access or disclosure.

6. Cookies

Our website uses cookies to enhance user experience. Cookies help us remember your preferences, improve site functionality, and analyse traffic. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact some functionalities on our website.

7. Third-Party Services

We may share your information with trusted third-party service providers for payment processing, shipping, or other business-related functions. These providers are required to protect your information and may only use it for the services they perform for us.

However, third-party providers, such as payment gateways, have their own privacy policies. We encourage you to review these privacy policies to understand how your personal data is handled.

Important Note: If you click on external links on our site, you will be directed to third-party websites. Homer Hub is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. Disclosure of Information

We may disclose your personal information if required by law or if you violate our Terms and Conditions. We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent, except for our service providers who help us run the business.

9. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. We may also retain your information for legal, accounting, or record-keeping purposes as required by law.

10. Age of Consent

By using our website, you confirm that you are at least the age of majority in your jurisdiction of residence. If you are under the age of 18, you must have parental or guardian consent to use our website.

11. Changes to This Privacy Policy

Homer Hub reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we are protecting your personal data.

12. Your Rights

You have the right to:

• Access and update your personal information.

• Request the deletion of your data (subject to legal retention requirements).

• Opt-out of marketing communications at any time.

For any of the above requests, or if you have any questions or concerns regarding this Privacy Policy, please contact us at sales@homerhub.com.au.

13. Contact Information

If you have any questions or feedback about our Privacy Policy or the way we handle your personal information, please contact us at:

Homer Hub Pty Ltd
Unit 1/24-27 Crescent Street, Holroyd NSW 2142, Australia
Email: sales@homerhub.com.au
Phone: 0416394145